Alcyon is a unified, dynamic, high performing and scalable photo enforcement case management and processing platform.
It enables incidents, infringements and other cases, to be imported and processed via automated and manual processes, removing need to manage fragmented and complex systems.
Alcyon provides an omnichannel user experience, running on a wide range of devices, browsers and operating systems – from back office operators using desktops and tablets to field agents using smartphones and other handheld devices.
Alcyon delivers complete back office processing and operations management functionality, including:
- Photo enforcement processing, case and correspondence management
- Advanced ad-hoc reporting and analysis
- Real-time KPI management through an advanced dashboard
- Complete Field Service and Call Centre management functionality (optional)
- Records and data management
- Evidence storage